We take your privacy seriously. This document explains how All Zones handles your personal information. By using our services, you accept this policy.
Information We Collect
This policy covers how we collect, store, use, and share your data. We only collect details that are necessary to run our business and provide your services.
Names, addresses, emails, and phone numbers.
Service details about the jobs we have done for you.
Communication records from emails and calls. We may record calls, but only with your permission.
Your IP address or device information. We collect this through cookies on our website.
Any personal content you post on our service.
How We Collect and Use Your Data
We gather your information in different ways. This includes customer surveys, website forms, and direct talks with you. We also check how you use our services.
We collect your data for these reasons:
To provide and enable your services.
To communicate with you.
To send you marketing messages. You can opt out at any time.
To process your payments.
To meet all Australian legal requirements.
To consider job applications.
We will not sell, trade, or transfer your details. We only share data for the purposes listed here or as the law allows.
Security and Storage
We take strong steps to protect your personal information. We prevent unauthorised access.
We store your data using several methods:
Secure third-party cloud services.
Devices used by our staff.
Printed paper records are held with physical security.
Our protection uses industry-standard measures. This includes encryption, passwords, and firewalls. We only use trusted technology providers.
We will delete your information when we no longer need it. You can also request a deletion if it is reasonable to comply.
Disclosing Information
We share your data with a few trusted parties. This is necessary to run our company:
Our employees need the information to do their job.
Professional consultants, such as our lawyers or accountants.
Service providers running our software, payment systems, or IT.
Regulatory groups or courts of law, if required.
We also share data with Organisations outside of Australia. By using our services, you consent to this. We try hard to ensure overseas recipients respect Australian privacy rules. Be aware, though, that you may not have the same legal rights as you would with an Australian recipient.
No Guarantees
We work hard to keep your data secure. We aim for high security. But we cannot promise a perfect guarantee. Things outside our control sometimes happen. This may cause data to be shared. We make no absolute promises about privacy. We accept no responsibility for any loss or harm if you rely on the information we store.
Accessing Information and Policy Changes
You have the right to know what information we hold about you. You can contact us to access or change your data.
If you send a complaint, we will respond within 10 days. We aim to resolve all issues quickly. If you are not satisfied with our response, you can take the help of the Office of the Australian Information Commissioner (OAIC). Visit http://oaic.gov.au for their details.
We may change this policy at any time. Please check this document frequently for updates.
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